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INFORMATION SYSTEMS ARCHITECT (NETSUITE IMPLEMENTATION)

  • On-site
    • ABIDJAN, Lagunes, Côte d'Ivoire
  • IS/IT

MSF WaCA - Call for Interest for the position of INFORMATION SYSTEMS ARCHITECT (NETSUITE IMPLEMENTATION).

Job description

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

 

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

 

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

We Are Looking for: INFORMATION SYSTEMS ARCHITECT (NETSUITE IMPLEMENTATION)

Department: IS

Direct Manager: Head of Information System

Functional Manager: Head of Information System

Working %: 100%

Position Based in: Abidjan, HQ

Mobility: All WaCA’s Interventions Zones

Type of Contract: Consultancy (6-8 Months) Fixed-Term Contract under Ivorian law

Position to be filled: As Soon As Possible

Objectives

MSF WaCA is embarking on a transformative journey to implement Oracle NetSuite ERP across its operations—and we’re looking for a dynamic Information Systems Architect to lead the charge. This hybrid position combines the operational oversight of a Systems Manager with the strategic vision of an Information System Architect, ensuring that NetSuite is deployed, integrated, and optimized to meet organizational needs.

As the technical and strategic lead, you’ll:

  •          lead the end-to-end implementation, integration, and optimization of NetSuite across the organization.

  •          Ensure NetSuite aligns with business processes, security standards, and long-term IT strategy.

  •          Serve as the primary technical and functional point of contact for all NetSuite-related matters for all functions at WaCA

Main responsibilities

NetSuite Implementation & Management

  •          Oversee the configuration, customization, and deployment of NetSuite modules (Finance, Supply Chain, etc.).

  •          Manage data migration, system integrations, and user acceptance testing.

  •          Ensure system security, uptime, and performance for NetSuite and related integrations.

  •          Develop and maintain system documentation, policies, and compliance records specific to NetSuite.

Systems Architecture & Integration

  •          Design scalable and secure NetSuite architecture, including workflows, roles, and permissions.

  •          Integrate NetSuite with other enterprise systems (e.g., Microsoft 365, Azure, MDM tools).

  •          Lead the adoption of DevOps practices for NetSuite (CI/CD pipelines, Infrastructure as Code for integrations).

  •          Evaluate and recommend NetSuite add-ons and third-party tools.

Project Leadership & Capacity Building

  •          Lead project teams through all phases of NetSuite implementation (planning, execution, go-live, post-go-live support).

  •          Provide training and support to end-users and technical teams on NetSuite best practices.

  •          Track project progress, manage risks, and report on key performance indicators (KPIs).

Deliverables :

  •          NetSuite implementation project plan monitor, control and status reports.

  •          System architecture documentation (diagrams, specifications, operational procedures).

  •          Data migration and integration documentation.

  •          Training materials and attendance records.

  • Monthly progress updates to the Head of Information Systems, Head of Finance and Head of Supply

Job requirements

Professional experience required

  •          Over 6 years of experience in ERP implementation (preferably Oracle NetSuite) and/or systems architecture

  •          Proven expertise in NetSuite and integration experience

  •          Demonstrated expertise in NetSuite configuration, customization, and integration.

  •          Excellent communicator with leadership experience

  •          Experience in the NGO or humanitarian sector is a plus. Experience in team leadership and ability to explain technical concepts to non-technical stakeholders.

  • Experience in the field of international NGOs, humanitarian aid, or international development is an asset.

Transversal skills

  •          Results-oriented and proactive.

  •          Strong interpersonal and cultural sensitivity skills.

  •          Capacity to analyze, document, and communicate findings effectively.

  •          Strong analytical, problem-solving, and communication skills.

  •          Commitment to MSF’s values and principles

Languages Skills

·       Working proficiency in English and French (Mandatory)

Computer Skills

·       MS Office suite (mainly MS Word, Excel and Powerpoint)

·       Skills in Microsoft 365, Azure, and DevOps tools

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

NB: Candidates are requested to include their consulting proposal directly in their cover letter.

Deadline: 11th November 2025 18:00 GMT
Only shortlisted candidates will be contacted.

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