LEARNING & DEVELOPMENT IMPLEMENTATION MANAGER -FLYING

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

We Are Looking for: LEARNING & DEVELOPMENT IMPLEMENTATION MANAGER -FLYING

Department: Human Resources

Direct Manager: Head of Learning & Development

Functional Manager: Head of Learning & Development

Working %: 100%

Position Based in: Field

Mobility: All WaCA’s Interventions Zones

Type of Contract: IRP2 Contract

Position to be filled: As Soon As Possible

Objectives

The Learning & Development Implementation Manager (L&D IM) supports MSF WaCA missions in strengthening learning and development practices through the implementation of the Learning & Development (L&D) strategy at the mission level, in accordance with WaCA’s priorities and quality frameworks.

Based at headquarters, the L&D IM contributes to consistent, high-quality learning and development practices across missions by combining design and coordination work at the WaCA level with targeted field deployments focused on implementation support, coaching, and quality monitoring. The position operates on a model that alternates between work at headquarters and targeted field deployments.

The L&D IM operates within the strategic framework and priorities defined by the Head of Learning & Development, ensuring overall consistency while adapting their support to specific operational contexts. They also contribute, in line with organizational priorities, to the evolution and structuring of the Learning & Development framework at the WaCA level.

This role directly contributes to the sustainable capacity building of teams, the improvement of operational performance, and the preparation of talent for the current and future needs of WaCA missions.

The support provided is tailored to the specificities of each mission, considering operational constraints, security contexts, and local priorities.

Main responsibilities

1.        Implementation of the WaCA L&D strategy at mission level

§  Support missions in the implementation of the L&D strategy and frameworks defined at WaCA level.

§  Translate strategic guidelines into practices tailored to the operational realities of the missions.

Specific tasks

§  Support HR Coordinators and management teams in the design and implementation of mission L&D plans.

§  Ensure that mission L&D initiatives are aligned with WaCA priorities.

§  Identify implementation challenges and propose adjustments within the approved framework.

2.        Support for HR Coordinators in the area of people development

§  Build the capacity of HR Coordinators in the areas of people development and learning processes.

§  Serve as a technical resource for the implementation of L&D at the mission level.

§  Work in collaboration with the L&D Manager, providing practical and operational support on the ground.

Specific tasks

§  Provide technical support and on-the-job coaching to HR Coordinators on L&D practices.

§  Support the structuring of training plans, monitoring mechanisms and associated documentation.

§  Contribute to the continuous improvement of people development practices at mission level.

3.        Induction as a structured development process

§  Support induction as a progressive process of learning and integration, rather than a one-off activity.

Specific tasks

§  Support the design and roll-out of induction programmes tailored to roles and development needs.

§  Strengthening induction practices that promote early performance, integration and retention.

§  Ensure that induction processes are documented and monitored over time.

4.        Support for managers and teams

§  Strengthen managers’ capacity to develop their teams in line with MSF values and operational needs.

Specific tasks

§  Support managers in understanding and fulfilling their role in skills development.

§  Facilitate, where relevant, learning sessions, workshops or coaching sessions.

§  Promote learning-by-doing approaches and reflective dynamics within teams.

5.        Learning needs analysis and monitoring

§  Support the identification, prioritization, and tracking of learning needs at the mission level, in alignment with MSF WaCA’s performance management, talent development, and mobility systems.

Specific tasks

§  Support HR Coordinators and managers in carrying out Learning Needs Analyses (LNA).

§  Contribute to the consolidation of data from missions at WaCA level.

§  Support the monitoring and evaluation of training and development activities at mission level.

6.        Advisory role in relation to recruitment (strictly post-recruitment)

§  Provide advisory support strictly in the post-recruitment phase, relating to onboarding, induction and development pathways.

Specific tasks

§  Advise HR Coordinators and managers on aspects of the integration and development of newly recruited staff.

§  Contribute, where appropriate, to the pre-departure preparation of International Mobile Staff (IMS) undertaking their first assignment.

§  Does not participate in or influence recruitment, shortlisting, selection or decision-making processes.

7.        Quality assurance and feedback loop

§  Contribute to the quality and consistency of L&D practices across assignments.

Specific tasks

§  Monitor the quality of L&D activity delivery during field deployments.

§  Provide structured feedback to the L&D Manager and the Head of L&D.

§  Identify best practices and areas for improvement to inform adjustments at WaCA level.

8.        Coordination and contribution to the WaCA L&D framework

§  Contribute to the operational coordination, consistency, and development of the L&D framework at the WaCA level.

Specific tasks

§  Work closely with the L&D Manager on operational and methodological aspects.

§  Share feedback from the field to inform the development of tools, frameworks and approaches.

§  Contribute to the continuous improvement of WaCA’s L&D system.

9.        Governance, accountability and scope

§  The L&D IM operates within the WaCA governance framework and contributes to mission-level L&D in close collaboration with HR Coordinators and management teams, without supplanting their roles or responsibilities.

§  Adhere to the frameworks and approaches defined and structured at the WaCA level, without redefining them.

§  Strategic directions and final decisions regarding L&D fall under the authority of mission management and WaCA governance bodies.

§  The position works in tandem with the Recruitment and Pool Management functions at headquarters strictly during the post-recruitment phase, particularly regarding onboarding, induction, and development pathways, and does not participate in recruitment or selection decisions.

§  The L&D IM plays a supportive, influential, and advisory role, without any hierarchical or functional authority over mission teams

Education

§  University degree in Human Resources, Education, Social Sciences or a related field.

Competencies

Technical Skills

§  Adult learning methodologies

§  Design and implementation of L&D programmes

§  Coaching and facilitation

§  Learning needs analysis and monitoring of initiatives

§  Ability to work in complex operational environments

Behavioural skills (essential)

§  A partnership-based and influential approach, with the ability to support without taking over existing roles

§  Excellent interpersonal and cross-cultural skills, with a variety of stakeholders (managers, HRCo, frontline teams, head office)

§  Ability to navigate matrix environments, with a clear understanding of roles and responsibilities

§  High degree of autonomy and a strong sense of priorities, in a context of frequent travel and multiple demands

§  Ability to listen, analyse and synthesise, enabling support to be tailored to operational realities

§  A credible and tactful approach, fostering buy-in rather than imposing solutions

§  Ability to work in conditions of uncertainty and change, with pragmatism and flexibility.

Professional experience required

§  A minimum of 5 to 7 years’ professional experience in the fields of Human Resources, Learning & Development or people development,

§  Including at least 3 years in a humanitarian, international or multi-site context, ideally linked to mission environments or field operations,

§  Proven experience in:

o   Supporting managers and teams,

o   Implementing L&D programmes,

o   Change management and capacity building,

§  Experience in a mobile, flying or regional role is a significant advantage

Languages Skills

·       Working proficiency in English and French (Required)

Computer Skills

·       MS Office suite (mainly MS Word, Excel and Powerpoint)

·       Learning Management Systems (LMS)

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 8th May 2026 18:00 GMT
Only shortlisted candidates will be contacted.

Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer the positions before the closing date.