HEAD OF HUMAN RESSOURCES & ADMINISTRATION

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

Objectives

Under the supervision of the HR Director, the Head of HR & Administration oversees the strategic and operational management of Human Resources and Administration at the MSF WaCA headquarters.

He/she ensures the implementation of HR policies and procedures, legal and organizational compliance, talent development, and the effective management of administrative, internal logistics, and travel services.

He/she is also accountable for the HR Information System (HRIS), ensuring data reliability, process consistency, and optimization of system functionalities.

In addition, he/she contributes to strengthening and structuring the HR function at headquarters within a context of growth and transformation, promoting a collaborative,inclusive, and mission-driven work environment in line with MSF WaCA’s values.

Main responsibilities

         I.            Strategic and Organisational Management HR & Administration

·       Contribute to the finalisation, implementation, dissemination and adoption of HR and administrative policies.

·       Set up a system for collecting and analysing feedback to optimise future policy revisions.

·       Develop and implement a strategy and timetable for implementing the new job and remuneration grid (Global Grading Framework), defining the necessary resources.

·       Ensure the consistency of HR processes with HR strategy and MSF standards.

        II.            Employee Life Cycle Management (Headquarters)

·       Ensure consistent, seamless, and strategic management of the entire employee life cycle at headquarters, from recruitment to departure. 

·       Ensure harmonized recruitment processes that comply with standards. 

·       Oversee onboarding: Welcome Pack, mandatory training, policy sign-offs, buddy system, probation period follow-up.

·       Manage the performance management system (objectives, mid-term reviews, annual evaluations).

·       Identify development needs and implement a headquarters training plan.

·       Promote internal mobility and talent development.

·       Contribute to the WaCA HR culture through internal initiatives (communication, feedback, recognition, well-being).

·       Strengthen social dialogue and employee engagement.

      III.            Administrative management of head office staff

·       Ensure proper management and quality of personnel administration services.

·       Guarantee the integrity, validity and confidentiality of contracts and contractual documents.

·       Ensure that contracts under Ivorian law comply with local legislation.

·       Set up and monitor administrative mechanisms (job descriptions, probationary periods, evaluations, amendments, etc.).

·       Check and validate the payroll for head office staff.

·       Be the focal point for all insurance-related issues (renewals, competitive bidding, internal communication).

·       Advise managers on team management, legal constraints and adaptation to new regulations.

·       Contribute to social dialogue with employees and their representatives.

      IV.            Legal framework and compliance

·       Actively monitor legal obligations under Ivorian labour law.

·       Ensure compliance and simplification of internal procedures.

·       Maintain relations with the Labour Inspectorate and consult regularly with the Legal Advisor.

·       Collaborate with Safeguarding and Compliance to ensure a safe working environment that complies with ethical standards.

       V.            HR information systems, data and indicators

·       Be accountable for the HR information system: administration, configuration, updating, data quality and integrity.

·       Manage functional developments in Odoo in line with the organisation's needs.

·       Train and support users (managers, HR team, other departments) to ensure optimal use.

·       Design and monitor dashboards with key performance indicators (KPIs) to guide decision-making.

·       Ensure the integrity and accessibility of HR archives and data.

      VI.            Budget management

·       Compile data for the preparation and monitoring of the head office's HR budget.

·       Manage and monitor budget lines related to travel, fringe benefits, insurance and buildings.

    VII.            General administration and internal services

·       Supervise the administrative services of the head office (reception, mail).

·       Supervise service/consultancy contracts

·       Supervise travel management (ticketing, accommodation, visas).

·       Optimise the management of material and budgetary resources.

   VIII.            Team management

·       Supervise and manage the Administration and HR team at headquarters.

·       Regularly assess the organisation and workload, propose adjustments or restructuring.

·       Develop the team's skills through coaching and continuous training.

Education

·       Master’s degree in human resources management, Administration, Labour Law or a related field.

Competencies

·       Strong knowledge of the legal framework in West and Central Africa is a major asset.

·       Proven experience in change management.

·       Demonstrated experience in contract and payroll management.

Professional experience required

·       Minimum of 7 years of experience in HR management, including at least 3 years in a similar role.

·       5 years of experience as an MSF Coordinator strongly desired, or within an international NGO (mandatory).

·       Proven experience in administrative management, general services, and travel coordination.

·       Demonstrated proficienc

Languages Skills

·       Working proficiency in English and French (Mandatory)

Computer Skills

·       Excellent command of HRIS tools and the Microsoft Office Suite, particularly Excel (advanced level).

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline:02nd December 18:00 GMT
Only shortlisted candidates will be contacted.