HEAD OF UNIT RECRUITMENT & POOL MANAGEMENT

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

We Are Looking for: HEAD OF UNIT RECRUITMENT & POOL MANAGEMENT

Department: Human Resources

Direct Manager: HR Director

Functional Manager: HR Director

Working %: 100%

Position Based in: Abidjan, HQ

Mobility: All WaCA’s Interventions Zones

Type of Contract: Fixed-Term renewable

Position to be filled: As soon as possible

Objectives

The Head of Unit, Recruitment & Pool Management (R&PM), leads a team of Recruiters and Pool Managers to ensure effective sourcing and matching for both International Mobile Staff (IMS) in the field and HQ staff. This role oversees the full recruitment lifecycle. For IMS, it includes pool management, career advising, and professional development. The Head of Unit will drive innovative approaches to talent acquisition, retention, and workforce planning, ensuring WaCA’s capacity to respond to operational demands with a competent and diverse workforce.

Main responsibilities

1. Strategic Leadership

·       Develop and implement a comprehensive recruitment and pool management strategy aligned with MSF WaCA’s operational priorities.

·       Lead and mentor the team of Recruiters and Pool Managers to achieve organizational and departmental objectives.

·       Monitor trends and best practices in recruitment and workforce planning to ensure WaCA remains competitive and innovative.

2. Recruitment Oversight

·       Supervise and guide the recruitment team in sourcing, interviewing, and onboarding candidates for field (IMS) and HQ positions.

·       Ensure the recruitment process is efficient, inclusive, and compliant with MSF policies and standards.

·       Develop creative sourcing strategies to attract high-caliber candidates, including underrepresented groups and diverse talent pools.

·       Maintain and enhance applicant tracking systems to ensure data integrity and accurate reporting.

3. Pool Management

·       Ensure the alignment of operational needs with pool capacities in terms of quantity and competencies.

·       Oversee statistical analyses of pools to anticipate short- and long-term workforce requirements.

·       Collaborate with technical referents to develop and maintain pools that meet the evolving demands of field operations.

·       Facilitate the integration of global workforce solutions, including international staff, mobile national staff, and HQ personnel.

4. Team Supervision and Development

·       Provide coaching, performance evaluations, and development plans for team members to enhance their professional growth.

·       Foster a collaborative and inclusive team culture, emphasizing innovation and solution-oriented approaches.

·       Ensure continuous learning and development opportunities for the team, aligned with MSF WaCA’s mission and values.

5. Career Advising

·       Design and implement career development frameworks to support IMS retention and professional growth.

·       Conduct career management interviews for IMS and collaborate with L&D Unit on individual development plans that balance organizational needs and employee aspirations.

·       Oversee talent assessment processes and ensure alignment with MSF’s training and development programs.

·       Promote diversity, equity, and inclusion in career progression and talent management.

6. Stakeholder Collaboration

·       Build strong relationships with MSF sections, regional hubs, and other partners to facilitate knowledge sharing and resource alignment.

·       Serve as the primary point of contact for HR-related queries regarding recruitment and pool management.

·       Represent WaCA in international HR forums and working groups to contribute to global HR strategies.

Education

·       Master’s degree in human resources management, Business Administration, or a related field.

Competencies

·       Strong leadership and team management abilities.

·       Excellent organizational and project management skills with the ability to manage multiple priorities.

·       Advanced interpersonal and communication skills, with a focus on cultural sensitivity and inclusivity.

·       Proficient in HR information systems, applicant tracking systems, and Microsoft Office Suite.

Professional experience required

·       Minimum of 7 years of professional experience in recruitment, pool management, or talent acquisition.

·       At least 3 years in a leadership role, managing teams in international and multicultural environments.

·       Demonstrated experience in workforce planning, talent development, and diversity initiatives.

·       Experience in the humanitarian or NGO sector is highly desirable.

Languages Skills

·       Working proficiency in English and French

Computer Skills

·       MS Office suite (mainly MS Word, Excel and Powerpoint); sharepoint

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MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: February,08th 2025 18:00 (GMT)
Only shortlisted candidates will be contacted.

The organization reserves the right to begin the recruitment process upon receiving suitable applications, even before the application deadline.