MOBILE E-HEALTH IMPLEMENTATION OFFICER

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

Objectives

Health information management encompasses a series of activities and responsibilities ranging from collecting data from patients, encoding it into databases, to producing analyses used by clinicians, epidemiologists, and operational managers to guide clinical activities and humanitarian operations. Strategic operational, medical, and humanitarian insights are generated from relevant, clean, and high-quality data. In addition to the importance of data described above, it is also essential for accountability to our patients, the communities we serve, donors and our partners.

Within the MSF WaCA medical department, the eHealth unit is responsible for the design, deployment and maintenance of health information systems (HIS). It supports our operations, both at project and headquarters levels, in the collection, processing and use of medical data, in line with project objectives and WaCA’s overall strategic ambitions.

As a Mobile eHealth Implementation Officer, you will be part of the eHealth team and will work primarily in the field. You will support all aspects of the design and implementation of tailored health information systems that enable the effective capture, transmission, analysis and visualization of medical data. While acting as the main on-site support for projects, you will also provide general expertise and assistance to HIS users at headquarters. This role also includes the implementation of new digital health solutions and systems within our projects.

Main responsibilities / Activities

1.       Harmonization and standardization of HIS content:

•        Ensure consistency of HIS data models with medical content

•        Contribute to updating the HIS data model and the technical documentation of indicators.

•        Participates in the review and modification of HIS content.

2.        Provided support for project data management.:

•        Facilitate field projects to develop best practices in data management processes and propose improvements where appropriate.

•        In close collaboration with the DHIS2 Implementer, ensure that standardized paper-based data collection tools are shared with field projects.

•        Provide support to field teams in the creation and maintenance of medical and operational dashboards, as well as other relevant interventions.

•        Offer methodological support and/or assist in the proper use of HIS for monitoring and documenting programs as needed.

•        Assist project teams in producing regular standardized activity reports using DHIS2.

•        Support projects to ensure implementation and adherence to best practices in data protection.

3.        Implementation & Change management:

•        Co-lead the deployment of eHealth solutions in the field with a structured plan, in collaboration with the DHIS2 Implementer.

•        Document lessons learned during implementations and provided structured feedback for change management purposes.

•        Participate in the initial review of system configuration and output displays after commissioning and identify necessary changes or improvements.

•        Gather user feedback and requests for improvements to adapt the system to project needs.

4.        Capacity Building / Training:

•        Identify the training, coaching, and professional development needs of staff involved in medical data and project management.

•        Contribute to the development and updating of training materials whenever required.

•        Deliver training to project users and headquarters staff on supported eHealth applications/tools, as well as on the general management and use of data.

Education/ Qualifications/ Pre-requisites

•        Medical or nursing degree

•        Master’s degree in health informatics, biostatistics, epidemiology, public health, or any other equivalent qualification

•        Training certificate in DHIS2 (Level 1 or 2)

Professional Skills/Aptitudes

•        Solution-driven and ability to deliver within strict timelines

•        Ability to work independently

•        Team player with good interpersonal skills

•        Creative spirit

•        Analytical thinking

•        Planning and organisation

•        Excellent oral and written communication skills

Professional experience

•        At least two years of professional experience in health informatics, as an eHealth specialist, eHealth project manager, medical data manager, HIS manager, or any other equivalent position.

•        One year of experience as an IMS or LHS supporting multiple projects.

•        At least two years of professional experience in training facilitation, ideally in health or digital technology, as a capacity-building trainer or facilitator.

•        Experience in training trainers is desirable.

•        Experience in applied epidemiology in developing countries is an asset.

At least two years of proven experience in implementing DHIS2 in the field, as an HIS officer, data manager, or DHIS2 implementer.

Language skills (Required)

•        Working proficiency in English and French

Computer skills

•        Knowledge of open source data collection and management tools: DHIS2, ODK, ODOO, OpenMRS, Bahmni, mHealth, etc...

•        Knowledge of Python and R for data processing and analysis

•        Knowledge of data visualization tools such as DHIS2, Tableau, PowerBI

•        MS Office suite (mainly MS Word, Excel and Powerpoint)

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

N.B. : Cette description de poste fournit un cadre pour les principales responsabilités et les principales activités du poste. Elle n'est pas exhaustive. Par conséquent, les responsabilités et les activités du poste peuvent différer de celles décrites dans cette description de poste en raison des besoins organisationnels et opérationnels.

Deadline:   22nd October 2025 at 18:00 GMT

Only selected candidates will be contacted.