INCLUSION COMMUNICATIONS OFFICER

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

 MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

Persons with disabilities are strongly encouraged to apply, and reasonable accommodations are available upon request.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

We Are Looking for: INCLUSION COMMUNICATIONS OFFICER 

Department: Communications

Direct Manager: Head of Communication

Functional Manager: Head of Communication

Working %: 100%

Position Based in: Abidjan, HQ

Mobility: All MSF – WaCA’s Intervention Zones

Type of Contract: Fixed-Term Contract under Ivorian law; Renewable

Position to be filled: As Soon As Possible

Objectives

To contribute to and implement the strategy for promoting the inclusion of communities and people with disabilities, and the DEI framework

Main responsibilities

1.        Communication for the Inclusion of People with Disabilities (PWD)

•         Analyse data, identify trends, areas for improvement and opportunities to develop communication on inclusion.

•         Collect, organise and design content for inclusion-related communication channels, primarily the website.   Develop posters, guides and other relevant materials.

•         Ensure regular updates to the inclusion portal and publicise these updates by drafting and distributing the newsletter (usually every 2 to 3 months), using our mailing lists and other relevant distribution channels.

•         Collaborate with the Head of the MSF Inclusion Hub at MSF Norway and the Mobile Inclusive Operations Officer to identify a strategy for promoting inclusion

•         Define and monitor key performance indicators (KPIs) for communication on inclusion.

•         Produce a quarterly report on the performance of the website and other communication materials relating to inclusion, and make recommendations to improve visibility, accessibility and usage.

2.        Community Inclusion in Communication and DEI

•         Contribute to the definition and development of policies relating to the implementation of community inclusion;

•         Define what community inclusion entails and how it is translated into practice in communication and advocacy work; and ensure that communities are introduced and promoted within MSF WaCA/Akwaba.

•         Ensure liaison and collaboration with operational projects in the field relating to inclusion

•         Carry out field visits to support inclusion initiatives.

•       Design and disseminate content for various internal platforms to raise awareness of the code of conduct for photography, video and editorial content in the field.

•       Identify opportunities for communication on safeguarding and DEI policies 

•       Monitor trends, practices and opportunities Support regular internal campaigns to reinforce the organisation’s commitments to safeguarding and DEI

•       Collaborate with the safeguarding team to create educational materials (e-learning modules, practical guides)

3.        Support for digital and internal communications

•         Provide general support for digital communications to develop approaches tailored to the organisation’s communication objectives as required.

•       Support the dissemination of internal messages via internal channels within MSF WaCA/Akwaba and the MSF Movement

Education

·       A degree in communication, social sciences, political science or a related field.

Competencies

·       Community management

·       Team spirit

·       Innovation / Creativity

·       Leadership

·       Critical thinking

·       Excellent communication skills, both written and spoken

·       Strong organisational skills and attention to detail

·       Strong interpersonal skills

Professional experience required

·       At least three years’ professional experience in communications or public relations.

·       Previous professional experience in community management, implementing digital communication strategies, and producing multimedia content, particularly on social issues.

·       Knowledge of website design, updating websites and publishing content in an inclusive manner, and social media communication.

·       Experience in communication ethics and DEI

·       Experience in writing articles

·       Experience of working with international NGOs

Languages Skills

·       Working proficiency in English and French (Required)

Computer Skills

·       MS Office suite (mainly MS Word, Excel and Powerpoint)

·       Website development and maintenance platforms CMS

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 06th October 2026 18:00 GMT
Only shortlisted candidates will be contacted.