FACILITY MANAGER

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

Persons with disabilities are strongly encouraged to apply, and reasonable accommodations are available upon request.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

We Are Looking for: FACILITY MANAGER

Department: Logistics et Supply

Direct Manager: Logistics and Supply Chain Director

Working %: 100%

Position Based in: Abidjan, HQ

Type of Contract: Fixed-Term Contract under Ivorian law – 12 months; Renewable

Position to be filled: December 1st, 2026

Missions

Reporting to the Logistics Director, the Facility Manager is responsible for defining, coordinating and overseeing all activities relating to the management of the infrastructure, offices and accommodation at WaCA ’s headquarters in Abidjan.

In this capacity, he/she ensures a safe and functional working and living environment that complies with regulatory requirements, whilst optimizing resources, controlling costs and ensuring the quality of services provided to staff.

Médecins Sans Frontières WaCA occupies a nine-story building in Abidjan, shared with another MSF entity. The organization has around 130 staff members. There is a canteen on the 8th floor.

MSF WaCA also manages five (5) flats for staff on temporary assignments.

Objectives

As a key operational partner, the Facility Manager is responsible for the management, maintenance, security and optimization of the organization’s offices and accommodation, ensuring compliance with regulations and safety standards, cost control, and suitable working and living conditions.

Main responsibilities

1.      Infrastructure management :

• Oversee all offices, sites and workspaces.

• Ensure the smooth operation of equipment and technical installations.

• Carry out preventive and corrective maintenance on infrastructure. Plan and coordinate fit-out, refurbishment or extension works.

2.      Management of service providers :

• In close collaboration with the procurement team and IT department, manage maintenance and service contracts.

• By delegation, contribute to the drafting of tender specifications and participate in selection committees.

• Manage suppliers (security, cleaning, energy, equipment, catering, etc.).

• Monitor service providers’ performance using key performance indicators and service levels.

3.      Health, Safety and Security :

• Ensure that buildings comply with local regulations.

• Help implement the organization’s health, safety and security policies, in accordance with international standards and Ivorian law; Monitor regulatory inspections.

• Coordinate evacuation plans and emergency procedures.

4.      Budget management:

• Draw up and monitor the budget in line with operations; help draw up investment plans.

• Identify opportunities for cost optimization.

• Produce the relevant budget reports and analyses.

5.      Environmental management :

• Implement the NGO’s commitments to sustainable development.

• Monitor energy and water consumption.

• Develop solutions aimed at reducing the environmental footprint of the facilities. 

Education

Essential

• Bachelor degree in infrastructure management, hotel management, building, civil engineering, maintenance…

• Knowledge of the legal framework governing the safety of office buildings.

Desirable

• Electrical qualifications

• First aid and fire safety training

Competencies

• High availability

• Flexibility regarding working hours

• Ability to manage a team and delegate tasks

• Analytical skills and the ability to come up with new ideas; autonomy is essential

• Excellent negotiation skills when dealing with external service providers and suppliers

• Excellent organizational and collaborative skills.

• Stress management, proactivity, flexibility and resourcefulness

• Ability to work with multidisciplinary and multicultural teams, open-mindedness and a service-oriented approach.

Professional experience required

• 3 to 5 years’ experience in a similar role in building management – essential

• Experience in team management

• Experience in planning and budget control

• Knowledge of the NGO sector would be an advantage

Languages Skills

• Working proficiency in English and French (Required)

• A conversational level of Arabic is desirable

Computer Skills

• Office suite (primarily MS Word, Excel and PowerPoint)

• Proficiency in online communication and collaboration platforms, including Microsoft Teams, Zoom, SharePoint, etc.

• Knowledge of ERP systems would be an advantage

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 28th October 2026 18:00 GMT
Only shortlisted candidates will be contacted.