INFORMATION SYSTEMS SUPPORT & DATA INTERN

🎓 Are you a student or recent graduate in Côte d’Ivoire looking to gain hands-on experience in the humanitarian sector ? Join the MSF WaCA NextGen Talent Program and take the first step toward a meaningful and impactful career!

Médecins Sans Frontières (MSF) – West and Central Africa (WaCA) is part of a global medical humanitarian movement. We provide emergency medical care to people affected by crises. As the first MSF HQ based in Africa, MSF WaCA values local talent, innovation, and proactive engagement.

About the WaCA NextGen Talent Program

This program offers students and recent graduates in Côte d’Ivoire a chance to contribute to MSF WaCA’s mission through structured internships at our Abidjan HQ. You'll work alongside experienced professionals, receive mentorship, and be part of real humanitarian projects.

Diversity & Inclusion at the Heart of Our Recruitment

Female candidates who meet the requirements are strongly encouraged to apply.
Because diversity is our strength, and inclusion drives everything we do.

👉 Why Join ?

•          Gain practical experience in an international humanitarian organization

•          Receive coaching and mentorship

•          Work in a dynamic, diverse, and inclusive environment

•          Receive a monthly allowance and insurance coverage

We Are Looking for: INFORMATION SYSTEMS SUPPORT & DATA INTERN

Department: Information Systems

Direct Manager: Head of Information Systems

Assigned Mentor: Head of Information Systems

Working %: 100%

Position Based in: Abidjan, HQ

Type of Contract: Fixed-Term Internship Contract under Ivorian law; (3) months Renewable

Position to be filled: As soon as possible

Your Role in the team

Key Responsibilities:

1.        Knowledge Management

•          Contribute to the development and maintenance of an internal knowledge base (e.g., documentation repositories, how-to guides).

•          Organize and tag documentation for easy search and retrieval.

•          Collaborate with teams to collect and structure institutional knowledge.

2.        Documentation & Process Mapping

•          Document IT systems configurations, user guides, workflows, and procedures.

•          Create process maps using tools such as Lucidchart, Visio, or Miro.

•          Work closely with systems and project teams to ensure accuracy of documentation.

3.        Data Analytics Support

•          Clean, validate, and analyze small data sets under supervision.

•          Generate basic reports and dashboards using tools like Excel, Power BI, or Google Data Studio.

•          Support the preparation of data presentations for internal stakeholders.

4.        Governance, SOPs, and Compliance

•          Assist in drafting or updating IS-related SOPs and policy documentation.

•          Participate in audits and reviews of system documentation for compliance readiness.

•          Help track governance metrics (e.g., access logs, documentation status).

5.        General Support

•          Support the IS team in administrative or coordination tasks as needed.

•          Attend team meetings and contribute to planning and reporting.

 Who can apply?

•          Final-year undergraduate or graduate students based in Côte d’Ivoire.

•          Recent graduates (within the past year)

•          Students based in Cote d’Ivoire.

Qualifications & Professional experience required

•          Currently pursuing or recently completed a degree in Information Systems, Computer Science, Data Science, or a related field.

Additional Educational Preferences:

•          Previous internship or coursework involving documentation, data analysis, or systems support is a plus.

•          Familiarity with basic IT support principles or systems lifecycle (gained through academic projects, internships, or workshops).

Your Superpowers

Technical Skills

•          Basic understanding of IT systems and enterprise platforms (e.g., Microsoft 365, Google Workspace).

•          Experience with or willingness to learn documentation tools (e.g., Confluence, Notion, SharePoint).

•          Familiarity with process mapping software (Lucidchart, Visio, or equivalent).

•          Basic data analysis skills: Excel (formulas, pivot tables), Power BI, Google Sheets.

•          Understanding of knowledge management and version control principles.

Soft Skills

•          Strong attention to detail and organization.

•          Excellent written communication and documentation abilities.

•          Curiosity and willingness to learn new systems and technologies.

•          Ability to work independently and as part of a team.

•          Strong time management and multitasking capability.

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At MSF, every talent matters!
We offer internship opportunities that are fair and inclusive, with no discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, disability, or any other factor.

Deadline: 28th October 2025 18:00 GMT
Only shortlisted candidates will be contacted.