LEARNING & DEVELOPMENT CONSULTANT

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

Diversity, Inclusion & Safe Recruitment

MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

MSF is committed to applying Safe Recruitment principles, ensuring transparent, fair, and respectful recruitment processes that protect candidates, the organization, and its beneficiaries.

We Are Looking for: LEARNING & DEVELOPMENT CONSULTANT

Department: Human Resources

Direct Manager: Head of Learning & Development

Functional Manager: Head of Learning & Development

Working %: 100%

Position Based in: Abidjan, HQ

Mobility: All WaCA’s Interventions Zones

Type of Contract: Fixed-Term Contract under Ivorian law; (6 Months)

Position to be filled: As Soon As Possible

Objectives

The objective of this consultancy is to ensure the effective implementation, coordination, structuring and operationalization of priority L&D initiatives at HQ level, with a focus on :

§  strengthening performance management practices,

§  developing managerial capabilities (manager-as-coach approach),

§  supporting the progressive use of L&D tools and frameworks,

§  embedding learning into day-to-day professional practices,

§  contributing to the structuring and consolidation of the L&D system.

Main responsibilities

1.        Performance Management & Managerial Practices (Priority)

§  Support the rollout and effective use of Performance Management tools across HQ and missions

§  Finalize and operationalize practical guidance materials for HR, managers and staff

§  Facilitate sessions to ensure understanding and adoption of tools and practices

§  Support HR Coordinators (HRCo) in strengthening their advisory role on performance management

§  Ensure alignment between tools, practices and operational realities

2.        Managerial Capability Development (Manager-as-Coach)

§  Design and deliver targeted training sessions for managers (HQ and selected missions).

§  Provide practical coaching and support to managers on :

§  Objective setting and review;

§  Feedback and performance conversations ;

§  Team management practices.

§  Support HRCos in strengthening their capacity to guide and support managers.

3.        Rollout and Operational Use of L&D Tools and Capability Framework

§  Support and facilitate the progressive use and refinement of :

o   People Capability Framework

o   Learning Needs Analysis (LNA) tools

o   L&D operational tools (guides, templates, toolkits)

§  Ensure tools are understood, usable and adapted to operational contexts

§  Facilitate their integration into performance discussions, development planning and mobility conversations

4.        Embedding Learning in Professional Practices

§  Promote and support the integration of learning into day-to-day work practices, including:

o   structured check-ins and reviews

o   Debrief and reflection practices

o   peer learning and feedback culture

§  Encourage simple, behaviour-driven approaches to learning at individual and team levels

5.        Insight Loop (Light Learning Feedback Mechanism)

§  Design and pilot a light “Insight Loop” mechanism to capture structured feedback from referents, HRCo and managers following missions and key activities.

§  Consolidate insights on:

o   capability gaps

o   operational lessons

§  Ensure insights are translated into actionable inputs for :

o   Learning Needs Analysis (LNA)

o   L&D priorities and tools

§  Identify recurring patterns and contribute to early visibility on systemic challenges

§  Ensure the approach remains simple, practical and focused on usability

6.        Coordination and Structuring of L&D at HQ Level

§  Support coordination and prioritization of L&D initiatives at HQ

§  Ensure coherence between L&D tools, performance management, and capability development approaches

§  Contribute to strengthening alignment between L&D, HR and operational priorities

§  Identify gaps, inconsistencies and improvement opportunities in current practices

§  Provide structured feedback and recommendations to the Head of L&D

7.        Support to Strategic L&D Initiatives

§  Provide support to priority L&D initiatives, including the Gender and Inclusion Programme

§  Contribute to the design, facilitation and/or coordination of activities as required

Education

§  University degree in Human Resources, Education, Social Sciences or a related field.

Competencies/Deliverables

The consultant is expected to deliver:

§  Performance Management tools effectively rolled out and in use (guidance materials + sessions delivered)

§  Managerial training sessions delivered (with materials and participant feedback)

§  Coaching support provided to managers and HRCos (documented approach)

§  L&D tools and Capability Framework actively used and adapted

§  Insight Loop mechanism designed, tested and producing usable insights

§  Practical guides, toolkits and support materials developed

§  Structured analysis of implementation, including identified capability gaps and actionable recommendations to inform L&D priorities and decision-making at HQ level

§  Monthly progress updates

§  Final report including lessons learned and recommendations for the incoming L&D Manager

Professional experience required

§  Minimum 7 to 10 years of relevant experience in Learning & Development, HR Development or related fields

§  Proven experience in performance management systems rollout, managerial development and coaching

§  Demonstrated ability to translate frameworks into practical, usable tools and practices

§  Experience in rolling out HR/L&D tools and supporting their adoption in operational contexts

§  Experience in humanitarian or international contexts strongly preferred

§  Strong facilitation, coaching and stakeholder engagement skills

§  Ability to work independently, structure workstreams and deliver within short timelines

§  Experience working with managers in operational environments is an asset

Languages Skills

§  Working proficiency in English and French

Computer Skills

§  MS Office suite (mainly MS Word, Excel and Powerpoint)

§  Learning Management Systems (LMS/LXP)

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N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 08th May 2026 18:00 GMT
Only shortlisted candidates will be contacted.

Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer the positions before the closing date.